How do I report a street light outage?
Here are the best ways to report a streetlight outage:
- Call us at 1-888-LIGHTSS (1-888-544-4877) and say “streetlight” after the greeting.
- Use this link to report the lighting problem online.
When reporting an outage, let us know:
- Your name and phone number (in case we need more information).
- Address where the streetlight is located (nearest house or business address and the nearest cross street).
- Number on the metal tag on the utility pole.
- What is wrong with the streetlight (damaged pole; broken light fixture; light is off at night, on during the day, or flickers).
It is important to provide information regarding the location and status of the streetlight. One of the most important pieces of information is the utility pole number which helps identify the pole in need of repair. The utility pole number can be found on the metal tag at eye level or slightly above.
How do I report limbs that are broken/hanging or have fallen onto a public street or public property?
You can contact the Department of Public Works at 973-366-2200 x3129. If the branches become hazardous (e.g. hang too low over the sidewalk or road) or if the branch is in the road, or there is a broken branch hanging from a tree, or if a tree is down or is in danger of falling down Public Works will trim/remove the branch(es) unless a tree service is required.
How do I report a street sign, regulatory sign, or Snow Ordinance sign that is missing or damaged on my street?
Call the Street Department at 973-366-2200 x3132 to report the type of sign that is in need of repair or replaced.
How do I report a traffic light not working properly?
Contact the Dover Police Department’s non-emergency number at 973-366-0302.
How do I report a pothole in the road?
Call the Department of Public Works at 973-366-2200 x3129 with the information and the repair will be scheduled.
How do I report my street wasn’t plowed?
Call the Department of Public Works at 973-366-2200 x3129 during business hours. After business hours,
How do I report a damaged sidewalk?
Sidewalks are the property owner’s responsibility unless the sidewalk is Town owned.
How do I report pavement markings that are worn out?
The Department of Public Works stripe and number the parking spaces in the municipal parking lots, mark crosswalks, and handicapped parking spaces on municipal streets. The County and State roads are marked by the County and State Road departments.
County Roads: East & West Blackwell Street, North and South Morris Street, VanNostrand Avenue, Prospect Street, and South Salem Street.
State Roads: Route 46 and Route 15
How do I report a sign, tree, fence, etc. that obscures driver visibility at a corner road intersection?
Call the Department of Public Works at 973-366-2200 x3129 and the complaint will be investigated.
How do I report a sewer backup?
Call the Department of Public Works at 973-366-2200 x3129. After hours, call the Dover Police Department at 973-366-3200 and a DPW employee will be dispatched to your home or business to investigate the situation. If the problem is determined to be inside your plumbing system, you must hire your own plumber to clear the line.
How do I report a dead animal on the street?
Call the Dover Health Department at 973-366-2200 x1120 during regular business hours. After business hours, contact the Dover Police Department at 973-366-3200.
How do I report a water leak?
If you are unsure if you have a leak, or need to report a leak outside your property, or inside the meter box, call the Water Department at 973-366-2200 x2125. The Town is not responsible for leaks that occur on private property. After hours, call the Dover Police Department at 973-366-3200 and a Water Department employee will be dispatched to your home or business to investigate the situation. If the problem is determined to be on your property, you must hire your own plumber to stop the leak.
How do I report a water main break or fire hydrant leak?
Call the Water Department at 973-366-2200 x2125 during normal business hours. After business hours, contact the Dover Police Department at 973-366-3200.